End of the free X1 plan
The free X1 plan is coming to an end. Here you'll find answers to the most common questions. 📣
❓ Why is the X1 plan ending?
We launched X1 a year ago believing it was possible to keep a free plan. We found that the costs of maintaining each account, including servers, security, certification and support, exceed what the plan brings in. We preferred to be clear and end the plan rather than degrade the product for everyone.
📅 When do I lose access?
X1 accounts lose access on October 1. Until September 30 you have full access to migrate or export.
💶 How much does X3 cost?
3 euros per month or 36 euros per year. If you subscribe to the annual plan by September 30, you get 24 months for the price of 12.
📦 What happens to my data if I don't migrate?
Until September 30 you can export all your documents from your account.
🧾 Are the invoices I have already issued still valid?
Yes. Issued invoices are certified and valid documents, regardless of what you do with the account. We recommend that you keep a copy of your documents, as the law requires issuers to do.
🔄 If I migrate, do I lose anything?
No. The migration keeps the account, the data and the history exactly as they are. Only the plan changes.
🙋 I need help. Who do I talk to?
Reply to any of our emails or contact our sales support at comercial@invoicexpress.com. A member of the team will follow up with you.