I registered a payment and the invoice shows as paid, but I can't find the receipt

Once you register a payment on an invoice, the invoice changes to the "Paid" status. To access the receipt that was created:

1. Go to the page of the invoice in question.
2. On the right side of the page, find the Movements and receipts section.
3. In that section you will find a record identified as Payment. Click that record to go to the page of the corresponding receipt.

If the invoice has more than one partial payment, each one will have its own record in this section, with its receipt attached.

If you cannot find the Movements and receipts section or the payment record, contact our support team with the invoice number, so we can look into the case in detail.