🧹 Display error: How to clear your browser's browsing data

Sometimes, for a variety of reasons (for example, your browser cache is full, or the application had a temporary issue when you tried to log in), the browser cache you use may be preventing correct access to InvoiceXpress. Find out how to get around this.

1What is the browser cache?

Most browsers use the cache to store static data used by the different sites you visit. This data allows those same sites to load faster the next time you visit them than the first time.

2Why is it important to clear the cache?

Most sites are constantly being updated. Think of the news sites you visit, updated regularly every day.

However, static site data, as we have seen, is not downloaded by browsers all the time, which can cause display errors on a site that has been updated, while your browser is still loading cached files.

3How to clear the cache in Google Chrome?

Just follow these steps:

1. On your computer, open Chrome.
2. In the top right corner, click More .
3. Click More tools > Clear browsing data.
4. At the top of the screen, choose a time range. To delete everything, select All time.
5. Tick the box next to "Cached images and files" (and "Cookies and other site data", if you also wish to).
6. Click Clear data.

4How to clear the cache in Firefox?

Just follow these steps:

1. In the menu bar at the top of the screen, click "Firefox" and select "Preferences".
2. Select the "Privacy & Security" panel.
3. In the "Cookies and Site Data" section, click "Clear Data".
4. With "Cached Web Content" selected, click "Clear".

5How to clear the cache in Safari?

Just follow these steps:

1. In the Safari app on Mac, select History > "Clear History" and then click the pop-up menu.
2. Select how far back you want the browsing history to be cleared.

6How to clear the cache in Microsoft Edge?

Just follow these steps:

1. Select "Settings and more" > "Settings" > "Privacy, search and services".
2. Under "Clear browsing data", select "Choose what to clear".
3. Choose a time range from the "Time range" drop-down menu.
4. Choose "Cached images and files".
5. Select "Clear now".

7Keyboard shortcuts

Alternatively, you can use the keyboard shortcuts predefined by each browser to clear the cache. These shortcuts vary by browser and operating system. To use them, make sure the respective browser is open and selected.

💬 Frequently asked questions

❓ Why do I need to clear my browser cache?

Sites are updated regularly, but your browser may still load older cached files, which can cause display errors on InvoiceXpress. Clearing your cache regularly helps the application load correctly.

❓ How do I clear the cache in my browser?

Follow the steps in the section for your browser: Google Chrome, Firefox, Safari or Microsoft Edge.

❓ Is there a keyboard shortcut to clear the cache?

Yes. Each browser has its own shortcut, and it varies by operating system. You can find the shortcuts for Chrome, Firefox, Safari and Microsoft Edge in the Keyboard shortcuts section above.

❓ What should I do after clearing the cache?

Try accessing InvoiceXpress again.