Missing a number in the sequence, or can't find an invoice? Check your archived documents

If a sequence's numbering seems to have "skipped" a number (for example, going from SEQUENCE/25 straight to SEQUENCE/27) and you can't find the document in between (SEQUENCE/26) in the list, in most cases the document isn't lost: it's just archived. 🔍

1How to view archived documents

1. Go to the Invoices menu.
2. Open the Status filter and enable the Archived option.
3. The list will now show archived documents. The document you thought was missing should appear here.

2How to unarchive a document

1. With the Archived filter enabled, select the checkbox next to the document you want.
2. An action menu will appear at the bottom of the screen.
3. Click Unarchive.
4. The document will show up again in the normal list, like the others.

❓ Why does the number still count toward my limit?

Document numbering is sequential and cannot be reused, as a legal requirement. So even if a document is archived, its number remains assigned and counts toward your plan's document limit. Archiving a document does not delete it or free up its number.

💬 What if I still can't find the document?

If, after enabling the Archived filter, you still can't find the missing number, contact our support team so we can look into your specific case.