📞 How do I get in touch with support?

💬📧 Direct contact with our support team — whether to clarify questions about using InvoiceXpress or to fix any technical issue that may come up — is available only for paid plans, and is handled exclusively by email.

Within the InvoiceXpress app, you'll also find a ? icon in the bottom-right corner, which gives you access to a chat with an AI Assistant, who can help with questions about using InvoiceXpress.

This chat is available on all plans. However, only customers on paid plans can send a message directly to our support team, if they still have a question our AI Assistant couldn't answer.

💬 Frequently asked questions

❓ How can I contact the support team?

If you are on a paid plan, you can contact our support team by email. Direct contact with the support team is handled exclusively by email.

❓ Can I contact support if I am on a free plan?

Direct contact with our support team is available only for paid plans. On all plans, you can use the ? icon in the bottom-right corner of the app to chat with our AI Assistant.

❓ Where do I find the AI Assistant?

Click the ? icon in the bottom-right corner of the InvoiceXpress app. The AI Assistant is available on all plans.