Bulk PDF export: when do I get the ZIP as a download and when by email?

How you receive a bulk PDF download depends on the number of documents selected. 📦

📊 When you receive the ZIP

• Up to 500 documents: the ZIP folder with the documents is made available as an automatic download directly in the browser. No email is sent.
• More than 500 documents: the file is generated in the background and sent by email to the address associated with the user who was logged in to the account and made the export request.

🚫 Is the automatic download not working?

If you selected 500 documents or fewer and the download does not start, the browser is most likely blocking the download window with a pop-up blocker. Depending on the browser you use:

Chrome

After trying to export, click the blocked pop-up icon that appears in the address bar and select "Always allow pop-ups and redirects from this site".

Safari

Settings → Websites → Pop-up Windows → locate InvoiceXpress → Allow.