🧾 How to cancel an invoice
You can cancel an invoice directly on the document page. See also when you should issue a credit note. ❌
📌 Cancel or issue a credit note?
It depends on the situation. We explain everything here (in Portuguese).
🧾 How to cancel
To cancel a document, go to the document page and click Cancel, on the right side of the page.
⚠️ Required: you must include the Cancellation Reason in order to cancel the invoice.
🔁 If the invoice has a receipt
You must first cancel the Receipt from within the invoice page, by clicking the X that appears in Transactions and Receipts, on the right side of the page.
💡 Need to issue a Credit Note to cancel the invoice? We explain how to do it in our documentation.