👥 How to add and/or remove users

To add users to your account:

  1. Go to Settings (in the left-hand vertical menu);
  2. Click on Manage Users;
  3. Enter the new user’s email address;
  4. Choose the user’s permission level — Administrator, Collaborator, or Guide Collaborator;
  5. Click Save.


If this new user already has access to another InvoiceXpress account, they should use their existing login credentials.


To remove users from your account:


  1. Select the email address of the user you want to remove;
  2. Click Delete at the bottom of the page.


⚠️ Only a user with an Administrator profile can manage users (add or remove users).

If the user you wish to remove is the Owner of the account (i.e. the email address used to create the account), the delete option will not be available.

In this case, please contact our support team (support@invoicexpress.com), sending the company’s commercial registry certificate (or the corresponding online access code) and indicating the new email address that should replace the current Owner. The change will be carried out by our team.

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