🧾 How to cancel an invoice

When you need to null an invoice, you can choose between cancel the invoice or issue a credit note over it; but you can only choose one of this option, otherwise it would be redundant.

How do you know which one to choose?

  • If you have already sent the document to the client and/or have already communicated it to the Portuguese Tax Authority, you will need to issue a Credit Note to rectify the invoice.
    In order to issue this document, simply access the invoices's page and click Credit Note, on the right side of the page.
  • In case you haven't sent it to your client and haven't communicated it yet, you can just Cancel the invoice.
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